To sign into your account, please make sure you enter the correct registered email address (or Member ID) and password. Your password is case sensitive, so please check if your key...
If you processed a charge back from your bank account, then your order will appear as frozen. Please wait for the verification result or contact the bank for the details.
If yo...
1. Incorrect verification code. Make sure you enter the correct verification code when prompted.
2. Please make sure your information only contains English characters.
Currently suppliers can choose from the following express shipping options: UPS, FedEx, DHL, TNT, EMS, TOLL, e-EMS, ePacket, China Post Registered Air Mail, China Post Air Parcel, ...
If you’re not satisfied with an order or it has not arrived, you can apply for a refund by opening a dispute. Please make sure you do this within the Buyer Protection period. Cli...
Currently suppliers can choose from the following express shipping options: UPS, FedEx, DHL, TNT, EMS, TOLL, e-EMS, ePacket, China Post Registered Air Mail, China Post Air Parcel, ...
If you did not place any repeat orders, please contact your card issuer to check whether the payment was actually deducted from your account. If your bank confirms that the money w...
The tracking status shows delivered. Please visit your shipping provider's website, enter your tracking information and contact their customer service team for additional informati...
Please make sure you open a dispute before your Buyer Protection has ended.
If the seller agrees to your refund request, or doesn’t respond within 5 days, the refund will be ...
If you find the tracking number is invalid, it may be because the shipping company needs 3 to 7 days to update the shipping status. You can also contact the seller for more shippin...
Our powerful home theater systems bring real cinema sound to the comforts of home by utilizing the same technology that's found in our professional theater speakersOur powerful hom...
